How to prepare a repair request record with RoomLedger
A repair request is easier to handle when it says where the problem is, when it began, what effect it has, what evidence is attached and when a response is needed. RoomLedger can organise the room, photos, notes, condition and timeline, but an entry in the app does not replace the formal notice channel required by a tenancy agreement.
Turn an issue into a clear record
Use a specific title such as “water under the kitchen sink” rather than “the kitchen is broken”. Add the room, location, discovery date, visible signs and anything you tried without making the problem worse. Take a wide image for context and a close-up for detail. If there is water or damp, record when it changes and how far it has spread. Avoid including other people or private information unnecessarily.
Separate urgent from routine
An electrical burning smell, major leak or unsafe lock may need an urgent call through the appropriate local channel. A loose handle or paint mark may follow a routine process. Do not label a problem as a legal emergency unless you have checked the agreement and local guidance. Record what you observed, the apparent risk and who you contacted.
Track the response and repair
Record when the request was sent, who received it, any reference number and the follow-up date. When someone attends, record before-and-after condition, photos and the item replaced if relevant. If the problem returns, add a new timeline entry instead of deleting the old one. Export a report when you need to share it and keep original images in controlled storage.
Use RoomLedger in the right role
RoomLedger helps organise evidence by property and room. Open RoomLedger and read the support page for PDF, CSV and ZIP exports. Send the request through the email, portal or channel required by the agreement; an app record alone does not prove the landlord received notice.
Conclusion
A useful repair record is specific, dated, illustrated and clear about what is observed versus assumed. RoomLedger reduces omissions when you prepare information, while the formal notice, safety and privacy requirements still apply.
Note: If there is an immediate danger, leave the area and contact emergency services or the responsible local person.