Support

How can wehelp?

Answers to common questions about RoomLedger. If you don’t find what you need, email us.

Email us

fighttech.vn@gmail.com

To help us help you faster, include your phone model, OS version, RoomLedger version and what happened. Please don’t send reports with other people’s signatures unless we ask.

Write to support

Getting started

Do I need an account?

No. There’s no sign-up and no password. Open RoomLedger, add a property and start with the first room.

Does my iPhone need LiDAR?

No. On iPhone Pro models with LiDAR, you can scan a room to capture its floor plan and area. On other iPhones, take photos, measure with AR where supported, or type in dimensions. Every phone gets the full report.

Which devices are supported?

RoomLedger for iPhone requires iOS 18 or later. Room scanning needs an iPhone with LiDAR; everything else works on any supported iPhone. Check Google Play for Android availability.

Can I use feet or meters?

Both. RoomLedger uses feet and square feet by default in the US, and you can switch to metric in Settings.

Reports & inventory

How accurate are the measurements?

They’re approximate. Room scans and AR measurements depend on the phone, the light and the room. RoomLedger is not an official survey, so don’t use its figures where exact measurements are required.

What goes into a report?

The inspection type and date, each room with its condition ratings, notes and photos, meter readings, keys handed over, and signatures from both parties. The report lists a SHA-256 fingerprint for every photo.

Can both parties sign on one phone?

Yes. Each person signs on screen, and the signatures are added to the report.

Is a RoomLedger report legally binding?

RoomLedger gives you a clear, dated record, but it isn’t legal advice and doesn’t guarantee how a landlord, agent, deposit scheme or court will treat it. Check your lease and local rules, and ask a qualified professional if you’re unsure.

How do I build a home inventory?

Photograph each item and RoomLedger reads the brand, model and serial number from the label where it can. Add a value, purchase date and receipt, then export the inventory as PDF or CSV. Whether an insurer accepts it is up to them.

RoomLedger Pro & billing

What’s included in RoomLedger Pro?

Unlimited properties. The free version includes one property with every feature. Exports — report PDF, inventory PDF and CSV, and ZIP — are free on every plan. Plans: $39.99 per year with a 7-day free trial, $7.99 per month (new subscribers pay $3.99 a month for the first 3 months), or $79.99 once for lifetime. Prices are in USD; your store shows your local price.

How does the free trial work?

The yearly plan includes a 7-day free trial for eligible users. If you don’t cancel at least 24 hours before the trial ends, the yearly subscription starts and your Apple ID or Google Play account is charged.

How do I cancel my subscription?

On iPhone, open the Settings app, tap your name, then Subscriptions, choose RoomLedger and tap Cancel Subscription.

On Android, open the Google Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions, choose RoomLedger and tap Cancel.

Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Pro until the end of the period you’ve paid for.

How do I get a refund?

Purchases are processed by Apple or Google, so refunds are handled by them. For App Store purchases, request one at reportaproblem.apple.com. For Google Play purchases, see Google Play’s refund help.

I got a new phone. How do I get Pro back?

Purchases are tied to your Apple ID or Google account. Sign in to the store with the same account on your new phone, open RoomLedger and tap Restore Purchases.

Privacy & data

Where is my data stored?

Your properties, scans, photos, reports and inventory are stored on your phone. There’s no account and no cloud sync, so we can’t see them — and we can’t restore them for you.

I’m switching phones. How do I keep my data?

There’s no cloud sync. Depending on your settings, your data may be included in your device backup and restored with it. Before you switch, export a ZIP of each property (free) so you have your own copy.

How do I turn off anonymous usage stats?

Open Settings in RoomLedger and switch off Share anonymous usage. We never collect room scans, photos, addresses, names, signatures or anything else you enter. See the Privacy Policy for details.

How do I delete my data?

Open Settings in RoomLedger and tap Erase all data. This deletes everything RoomLedger stores on your phone and can’t be undone. Deleting the app does the same.